Privacy policy & Cookies

This Privacy Policy describes how Arilla Beach Hotel (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and users of our website (“Website”). By using our Website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information: When you make a reservation, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full Name

  • Email Address

  • Contact Phone Number

  • Payment Details (processed through secure payment providers)

  • Accommodation preferences and special requests

1.2 Non-Personal Information: We automatically collect certain data when you browse our Website, such as:

  • IP Address

  • Device and browser type

  • Cookies and traffic analytics data

  • Time spent on the Website and pages visited


2. How We Use Your Information

2.1 Your information is used for the following purposes:

  • Processing and managing reservations

  • Providing customer support

  • Sending updates and offers (only if you have consented)

  • Improving the user experience on our Website

  • Analyzing website traffic and optimizing Website performance

  • Complying with legal and regulatory requirements


3. Cookies & Tracking Technologies

3.1 We use cookies to:

  • Recognize visitors and store their preferences

  • Enhance navigation experience

  • Analyze traffic and improve our services

3.2 Types of Cookies We Use:

  • Essential Cookies: Required for Website functionality

  • Performance Cookies: Used for analytics

  • Targeting & Advertising Cookies: Help customize advertisements (if applicable)

3.3 You can manage your cookie preferences through your browser settings.


4. Data Sharing & Transfers

4.1 We do not sell or share your personal data with third parties except in cases where it is required:

  • To complete reservations via partnered payment providers

  • To comply with legal obligations

  • With service providers (e.g., website hosting, analytics) who adhere to this Privacy Policy


5. Data Security

5.1 We take security measures to protect your data from unauthorized access, breaches, or loss, including:

  • Encryption of payment data

  • Secure servers and attack prevention systems

  • Access control to personal information


6. User Rights

6.1 Under data protection laws (GDPR), you have the following rights:

  • Right to Access: Request a copy of your data

  • Right to Rectification: Correct inaccurate or incomplete data

  • Right to Erasure: Request deletion of your data

  • Right to Restriction: Request limitation on processing your data

  • Right to Object: Object to data processing for specific purposes

  • Right to Data Portability: Request transfer of your data to another provider

6.2 To exercise your rights, contact us at arillabeachhotel@gmail.com .


7. Data Retention

7.1 We retain your data only as long as necessary for processing purposes or as required by law.


8. Changes to the Privacy Policy

8.1 We reserve the right to modify this Privacy Policy. Updates will be posted on our Website and will take effect immediately.

8.2 Continued use of our Website signifies acceptance of the updated Policy.


9. Contact

For questions or concerns regarding the Privacy Policy, contact us:

Arilla Beach Hotel
Address: Arilla – Perdika – Thesprotia, Greece
Email: arillabeachhotel@gmail.com
Phone: +306974461786


By using our Website, you acknowledge that you have read, understood, and accepted this Privacy Policy.

Booking Form

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